Terms of Service
1. Agreement and seller details
These terms are an agreement between you and Luis Junior, who sells and operates The Best Teleprompter. By creating an account or using The Best Teleprompter, you accept them. Seller details: Luis Junior, an individual in Brazil · Email: support@thebestteleprompter.com.
2. Your account
Keep access to your email secure: it is how you sign in. You're responsible for what happens in your account. You must be at least 16 years old to use The Best Teleprompter. If you're under 18, a parent or guardian must agree to these terms for you and make any purchase.
3. What the service does
The Best Teleprompter shows your script on your screen and moves it by your voice, by auto-scroll or by your remote. The Best Teleprompter works in Chrome on computers and Android and in Safari on Mac, iPhone and iPad. Voice following uses your browser's speech recognition and your microphone, and it can lose your place or stop; auto-scroll and your remote always work as a backup. Remotes work when your browser can read them; we name only the remotes we tested, where we tested them, and don't promise that any other remote works.
4. Your scripts
Your scripts are yours. We store them only to show them to you and never read, share, sell or use them for anything else, including training AI. You must have the right to use what you write or paste. Deleting a script deletes it from our servers; deleting your account deletes all of them.
5. Plans
The free plan is free and has the limits shown on the pricing page. Pro is a subscription, monthly or yearly, at the price shown on the pricing page and on the checkout page before you pay. We may change the free plan's limits. A change never deletes or locks a script you already have.
6. Billing and renewal
Payments are processed by Stripe; we never see or store your card number. Pro is billed in Brazilian reais (BRL), and prices include any taxes. Your bank may convert the amount and charge a foreign transaction fee. Your subscription renews automatically at the end of each month or year, charging the card on file, until you cancel. For yearly plans, we email you at least 16 days before each renewal. If we change the price of Pro, the new price applies only to new subscriptions: yours keeps renewing at the price you subscribed at, for as long as it stays active. If a renewal payment fails, we try the card again for up to two weeks while Pro stays on; if every try fails, Pro ends.
7. Cancel anytime
You can cancel anytime from your account page, in two clicks, with no questions. Cancellation stops future charges; you keep Pro until the end of the period you already paid for, and then your account goes back to the free plan with all your scripts. We don't refund the rest of a period you canceled, except as in section 8.
8. Refunds
If Pro isn't for you, ask for a refund within 14 days of the first payment of your first subscription, by writing to support@thebestteleprompter.com or replying to any of our emails, and we refund in full, with no questions, what you paid for that subscription in those days (the first payment and, if you switched to yearly in that time, the switch charge). This covers your legal right to withdraw from an online purchase, such as the 7 days of article 49 of Brazil's Consumer Defense Code (Law 8,078/1990). The guarantee covers one subscription per account: a later subscription, renewals and payments after that window aren't refunded, except where the law gives you a right to withdraw. If your billing address is in Brazil, you can withdraw from any new subscription within 7 days of its first payment; in the European Union, within 14 days; in both cases we refund that payment in full. A refund ends Pro right away.
9. Disputes
If you dispute a payment with your bank, Pro is paused while the dispute is open. If the dispute closes in our favor, Pro comes back until the end of the period you paid for; otherwise, the subscription ends. Write to us first: a refund within the window is faster than a dispute.
10. Acceptable use
Don't misuse The Best Teleprompter: no attempts to break its security, overload it, or use it against the law or other people's rights. We may suspend an account that does.
11. Changes and availability
We work to keep The Best Teleprompter available and may change it. If we change these terms in a way that matters, we'll tell you by email before the change applies.
12. Liability
The Best Teleprompter is provided as is, to the extent the law allows. Nothing here limits the rights consumer law gives you.
13. Contact
Questions about these terms: support@thebestteleprompter.com.